Company Overview

Medi Assist Healthcare Services Limited (Medi Assist) is an Indian healthcare benefits and health-insurance administration company operating primarily in the third-party administration (TPA), healthcare technology and benefits-management industry. The company provides services to participants in the insurance ecosystem, including insurers, employers, individual policyholders and government-sponsored health schemes. Medi Assist was incorporated in 2000 and is headquartered in Bengaluru, Karnataka. Its registered office is in Mumbai, while its corporate office is at IBC Knowledge Park, Bannerghatta Road, Bengaluru. (Medi Assist)

Medi Assist provides third-party administration services to insurance companies through its wholly owned subsidiary, Medi Assist Insurance TPA Private Limited, and also through Paramount Health Services & Insurance TPA Private Limited, following the latter's acquisition in 2025. The company states that its role includes administering health-insurance plans, managing claims and supporting interactions between insurers, employers, healthcare providers and members. (Medi Assist)

Business Model and Services

The company's business is centered on healthcare benefits administration and claims management. It works with employers to administer employee health-insurance programmes and with insurers to administer retail health-insurance policies and publicly funded healthcare schemes. Its services include benefits administration, claims processing, healthcare-provider network management and technology-enabled healthcare administration. (Medi Assist)

Medi Assist also identifies International Private Medical Insurance (IPMI), self-funded plans, medical value travel, borderless healthcare networks and digital healthcare products and technology among its areas of expertise. These activities extend its services beyond conventional domestic health-insurance claims administration. (Medi Assist)

As of FY2026, the company reports a network covering 14,000+ hospitals across 1,631 cities and towns and 26 states and union territories in India. It also reports a network spanning 185+ countries through its India and international operations. (Medi Assist)

Major Operations and Customers

Medi Assist serves multiple participants in the healthcare and insurance ecosystem. Its customer base includes insurance companies, corporate employers, individual policyholders and government healthcare schemes. Its provider network connects the company's administration platform with hospitals and other healthcare providers. (Medi Assist)

The company reports 32 insurer partnerships, 11,000+ enterprise clients and 10 million+ group and retail claims received annually as of FY2026. These figures are company-reported operating metrics and include its India and international activities where specified. (Medi Assist)

Vision, Mission and Core Values

Medi Assist states its vision as delivering informed healthcare decisions to a billion lives through technology, partnerships and human touch. Its mission is to be a trusted partner for technology-led healthcare solutions while promoting employee growth, teamwork, high performance, empathy and social responsibility. (Medi Assist)

Its published core values include Honesty, Integrity & Respect; Positive Environment; and Customer Driven. The company also identifies the motto “Every Employee A Partner, Every Customer A Commitment.” (Medi Assist)

Subsidiaries and Corporate Development

The company's FY2024–25 Annual Report identifies Medi Assist Insurance TPA Private Limited, International Healthcare Management Services Private Limited, Mayfair Consultancy Services India Private Limited and Mayfair We Care Limited among its subsidiaries, together with certain indirect subsidiaries. Medi Assist Insurance TPA completed the acquisition of 100% of Paramount Health Services & Insurance TPA Private Limited on July 1, 2025. (Medi Assist)

Medi Assist was listed on the BSE and NSE in 2024, according to its official corporate history. (Medi Assist)

Certifications and Recognition

Medi Assist's official certification records include ISO/IEC 27001:2022 information-security certification and ISO/IEC 27701:2019 privacy-information-management certification, with certificates shown as valid through 2028. The company also lists ISO 22301:2019 business-continuity certification and National Health Claims Exchange (NHCX) Level 1.2 certification/recognition. (Medi Assist)

Its officially published industry recognitions include TPA of the Year (2025), Best AIOps Implementation Team (Health Insurance) (2025), Best Engineering Team of the Year (InsurTech) (2025) and Best Data-Driven Insights for Delivering Business Value (InsurTech) (2025). (Medi Assist)

Official Reference

Original company website: Medi Assist Healthcare Services Limited — Official Website

Primary official sources: Medi Assist About Us · FY2024–25 Annual Report · Official Certifications · Industry Recognition